We have continued to see patients face-to-face throughout Covid, but we had to ensure the safety of our staff and patients before bringing people into the surgery. We are very pleased to announce that we are now able to offer the majority of our appointments face-to-face. If you require an appointment to see a clinician, you will need to call the surgery and speak to our trained staff.
For a Same Day appointment, our telephone lines open at 08:00 Monday to Friday – our Patient Service Advisors will ask you the reason for the appointment to ensure your request is dealt with correctly.
For a non-urgent, routine appointment to see a clinician or any other enquiry, we ask that you call after 14:00 – this allows us to deal with urgent enquiries first.
To book routine appointments for medication reviews; chronic disease reviews (e.g. asthma, COPD, diabetes); blood tests; BP checks; injections or smears, please continue to call the surgery between 14:00-18:00, Monday to Friday when lines are less busy.